# Beacon — Hotel Revenue Management Software Beacon is hotel revenue management software built for independent hotels and small hotel groups. It includes rate monitoring, pricing, events, bookings, forecasting, and analytics in one platform. Starting at £99/month. 7-day free trial, no credit card required. Website: https://getbeacon.cloud Company: Beacon Info Tech Limited (UK) --- ## Rate Radar — Hotel Rate Shopper Rate Radar is an intelligent hotel rate shopper and competitor pricing tool. It tracks competitor rates 365 days ahead and sends alerts (Signals) when revenue opportunities arise. It also includes rate parity monitoring at no extra cost. ### Video Tutorial Watch the full walkthrough (8:32): https://www.youtube.com/watch?v=Oggg5QVMKFI — covers property and competitor setup, room mapping for like-for-like comparisons, the competitor rate tracking overview, the month-by-month rate calendar, 365-day rate detail, 30-day price history, the Parity Monitor and hidden-discount detection, and tailoring your default search to your market. Beacon on YouTube: https://www.youtube.com/@BeaconForHotels ### Features - Track up to 6 properties (you + 5 competitors) side by side - 365 days of forward pricing visibility, auto-updated daily plus 3 extra updates a day - Rate Parity Monitoring across booking channels, including detection of hidden geo-targeted discounts - Market Signals scored by severity and prioritised by urgency - Availability alerts when competitors sell out or drop to last-room inventory - Promotion visibility when competitors run new offers - Room and Rate Type Monitoring for accurate like-for-like comparisons - Customisable room mapping - 30-day historical pricing data to spot trends - Live in minutes — no PMS connection or sales call required - Multi-property support ### How Rate Radar Collects Data Rate Radar collects hotel pricing, availability, and rate data from the world's largest OTA. It also detects and sanitises hidden OTA deals (such as geo-targeted discounts), so you're always comparing real competitor rates. ### Rate Parity Monitor Your rate should be identical everywhere. When it's not, Rate Radar spots the discrepancy automatically. You see which dates are affected, the price difference, and the evidence to file a dispute. It detects active partner offers, shows you vs partner price with percentage disparity, and provides specific dates, rates, and timestamps. ### Signal Priority Tiers - ACT NOW: These need attention today. Imminent dates with significant competitive moves, forecast issues, or dates where you're nearly sold out. - REVIEW TODAY: Important but not urgent. Worth reviewing in your next planning session. The opportunity is real, but you have breathing room. - GOOD TO KNOW: No action needed right now, but worth knowing. Longer-term trends, new promotions, and market shifts that could shape future decisions. ### Rate Radar FAQs Q: What is Rate Radar? A: An intelligent hotel rate shopper and competitor pricing tool. It tracks competitor rates 365 days ahead and sends alerts (Signals) when revenue opportunities arise. It also includes rate parity monitoring at no extra cost. Q: Do I need to connect my PMS? A: No. Rate Radar works standalone, with no PMS integration required. It's suitable for any hotel, whether you have 10 rooms or 500. Setup takes just a few minutes. Q: How does Rate Radar collect pricing data? A: Rate Radar collects hotel pricing, availability, and rate data from the world's largest OTA. It also detects and sanitises hidden OTA deals (such as geo-targeted discounts), so you're always comparing real competitor rates. Q: How many competitors can I track? A: You can track up to 6 properties: your own hotel, plus 5 customisable competitors. Q: How far ahead can I see competitor pricing? A: 365 days. You get a full year of forward visibility into competitor rates and rate parity monitoring. Q: What are Signals? A: Signals are Rate Radar's intelligent alert system. It monitors competitor rates, availability, and promotions, then alerts you when there's an opportunity to act. Each one is prioritised by urgency, so the most important signals always rise to the top. Q: Is rate parity monitoring included? A: Yes. Parity Monitor watches for 'partner offers'. These are instances where an OTA displays a lower price for your hotel than you send them. You'll see exactly which dates have discrepancies, the percentage difference, and direct links to verify and raise disputes. Q: Can I manage multiple properties? A: Yes. Rate Radar supports multi-property brands. Each property has its own set of competitors, which can be managed from a single account. --- ## Explorer — Real-Time Hotel Business Intelligence URL: https://getbeacon.cloud/explorer Explorer is the real-time business intelligence module within the Beacon platform. It provides hotel teams with instant, always-current visibility into bookings, revenue, channels, segments, and operations, updated the moment a booking is made, modified, or cancelled. Key differentiator: Three revenue views — Gross (inc. tax) = what the guest paid, Net (ex. tax) = what the PMS recorded, Net (ex. tax & com) = what the hotel kept. Most hotel reporting only shows Net revenue, which distorts cross-channel comparisons. Explorer includes 8 analytical pages: Overview, Sources, Segments, Length of Stay, No-Shows, Cancellations, On-The-Day, and Maintenance. Every page includes AI Insights (surfaces positives, observations, and concerns), automatic period-over-period comparison, interactive charts, and CSV data export. Available on Clarity (£2.50/room/month plus Rate Radar at £91/month), Insight (£4/room/month plus Rate Radar at £91/month) and Predict (£5/room/month plus Rate Radar at £91/month) tiers. Requires PMS connection. ### Explorer FAQs Q: What is Explorer? A: Explorer is the real-time business intelligence module within the Beacon platform. It provides hotel teams with instant, always-current visibility into bookings, revenue, channels, segments, and operations, updated the moment a booking is made, modified, or cancelled. Q: How does Explorer get data? A: Explorer connects directly to your property management system (PMS). Data updates in real-time as bookings are made, modified, or cancelled. No manual imports, no CSV uploads, no overnight batch processes. Q: What are the three revenue views? A: Gross (inc. tax) shows what the guest actually paid (reconstructing commission deducted at source for accurate cross-channel comparison). Net (ex. tax) shows what the PMS recorded (after tax and any commission deducted at source). Net (ex. tax & com) shows what the hotel actually kept (stripping out tax and retrospective commission). Q: What is the AI Insights feature? A: Every Explorer page includes a built-in AI Insights panel. It analyses the data on that page and surfaces findings in three categories: Positives (growth and wins), Observations (patterns and context), and Concerns (anomalies and risks). Each insight includes a headline, key metric with comparison, and a plain-language recommendation. Q: Which Explorer pages are available? A: Explorer includes 8 analytical pages: Overview (executive summary dashboard), Sources (booking mix and commission analysis), Segments (guest type breakdown), Length of Stay (stay pattern analysis), No-Shows (missed arrivals), Cancellations (cancellation patterns and costs), On-The-Day (same-day booking analysis), and Maintenance (rooms out of order with lost revenue). Q: Can I compare periods? A: Yes. Every metric in Explorer shows automatic comparison to a prior period with percentage change, colour-coded green for improvement and red for decline. The default comparison is the same period in the prior year, weekday-aligned. You can set any custom comparison range. Q: Can I export data? A: Yes. Every report card in Explorer includes an export button, allowing you to download the underlying data for further analysis or sharing with stakeholders who don't have Beacon access. Q: Which plan includes Explorer? A: Explorer is included in the Clarity, Insight and Predict tiers. It requires a PMS connection. The Clarity tier includes Explorer and Rate Radar starting at £2.50 per room per month plus Rate Radar at £91/month. The Insight tier adds Pricing starting at £4 per room per month plus Rate Radar at £91/month. The Predict tier adds Events and Forecaster starting at £5 per room per month plus Rate Radar at £91/month. --- ## Pricing — Hotel Pricing Tool URL: https://getbeacon.cloud/pricing Pricing is the rate management and optimisation module within the Beacon platform. It gives hotel teams a single workspace to see, set, and adjust room rates with live competitor data, forecast categories, and booking momentum. Rates are pushed directly to the PMS in one click. Key features: inline rate editing with competitor and forecast context, 5-category forecast classification (Strong/Ahead/On-track/Soft/Behind) based on forecast vs budget (Predict tier), Group Calculator with demand escalation and forecast eligibility, pricing rules engine with default, custom, and cloneable rules, one-click PMS updates, full activity log with audit trail. Available on Insight (£4/room/month) and Predict (£5/room/month) tiers. Requires PMS connection. ### Pricing FAQs Q: What is Pricing? A: A hotel pricing tool for setting and adjusting room rates with competitor data and forecast categories in one view. Rates are pushed directly to your PMS. Q: What are the forecast categories? A: 5 categories based on forecast revenue vs budget: Strong (7%+ above), Ahead (3-7% above), On-track (within 3%), Soft (revenue below but demand adequate), and Behind (both revenue and demand below). Powered by Forecaster's forecast-vs-budget comparison. Available on the Predict tier. Q: What is the Group Calculator? A: A structured calculator for group booking enquiries. It combines base rates, 9-tier demand escalation, multiple discount layers, and forecast eligibility to produce a per-date, per-room-type rate breakdown. Dates already performing well are protected from group discounts. Q: How do pricing rules work? A: Named rules with date ranges and room type grids. A Default rule is always active as the baseline. Custom rules (e.g. School Holidays, Christmas) override the default for their date range. Rules can be activated, disabled, cloned, and deleted. Q: How are prices pushed to the PMS? A: One click to push your updated rates directly to the PMS. Every price change is logged with a timestamp and user attribution. Q: Can I see competitor rates while pricing? A: Yes. Rate Radar's lowest and highest competitor rates appear directly in the pricing table, in the same row as your own rate. Q: Is there an audit trail? A: Yes. Every price change is logged with a timestamp, the user who made the change, and the old and new values. Q: Which plan includes Pricing? A: Pricing requires a PMS connection and is available on two tiers. Insight includes Explorer, Rate Radar, and Pricing at £4 per room per month. Predict adds Events and Forecaster at £5 per room per month. Q: Can I override individual dates in the Group Calculator? A: Yes. After the initial calculation, individual dates can be adjusted without recalculating the whole booking. --- ## Signals Hub — Hotel Revenue Inbox The Signals Hub is Beacon's alert system. It watches pricing data, competitor activity, and forecast performance around the clock, then shows what needs attention, ranked by urgency. Instead of manually scanning 365 days of data, Signals does the monitoring for you. ### Signal Types - Price movements: A competitor changed their rate by a significant amount. Larger moves get the highest severity scores. - Availability changes: A competitor sold out or is down to their last few rooms. Low availability is an early warning that displaced demand is heading your way. - Multi-competitor signals: When 3 competitors all raise rates for the same date, that's a stronger market signal than a single property moving. - Forecast performance: When a date's forecast revenue vs budget category changes. ### Signal Scoring Each signal is scored 0-10 based on the size of the change, availability pressure, forecast category, and number of competitors affected. Signals are filtered by proximity: imminent dates show all signals, distant dates show high-severity only. Each signal is assigned High, Medium, or Low priority. ### Five Forecast Categories Every future date is assessed against your budget and placed into one of five categories: 1. STRONG: 7%+ above budget. Comfortably beating target. Push rates further if demand supports it. 2. AHEAD: 3-7% above budget. Tracking above target. Monitor, don't discount. 3. ON-TRACK: Within 3% of budget. Roughly where expected. No corrective action needed. 4. SOFT: Revenue below, occupancy OK. A pricing problem, not a demand problem. Guests are booking, just not at the right rate. 5. BEHIND: Revenue AND occupancy below. Both demand and value are weak. Highest priority for corrective action. ### Signals Hub FAQs Q: What is the Signals Hub? A: The Signals Hub is Beacon's alert system. It watches your pricing data, competitor activity, and forecast performance around the clock, then shows you what needs your attention, ranked by urgency. Instead of manually scanning 365 days of data, Signals does the monitoring for you. Q: What types of signals does Beacon generate? A: Signals come from three sources: competitor price movements (when a competitor changes rates by a significant amount), availability changes (when competitors sell out or are down to their last few rooms), and forecast performance (when your forecast revenue vs budget category changes). Each signal tells you what happened and how to act. Q: How are signals prioritised? A: Each signal is scored 0-10 based on the size of the change, availability pressure, forecast category, and number of competitors affected. Signals are then filtered by how far away the date is. Imminent dates show all signals, while dates further out only show high-severity ones. Finally, each signal is assigned High, Medium, or Low priority. Q: What are the five forecast categories? A: Every future date is assessed against your budget and placed into one of five categories: Strong (7%+ above budget), Ahead (3-7% above), On-track (within 3%), Soft (revenue below budget but occupancy on target, a pricing problem), and Behind (both revenue and occupancy below budget, needs corrective action). Q: When do new signals appear? A: Signals regenerate automatically at two points: when fresh competitor rates arrive (a Rate Radar update), and when a date's forecast category changes. You don't need to manually refresh. They recalculate whenever the underlying data changes. Q: Can I filter signals by priority? A: Yes. The Signals Hub has filter buttons to toggle between All, High, Medium, and Low priority. Each filter shows a count of signals in that category, so you can quickly see how many require immediate attention. Q: Do I need both Rate Radar and Forecaster for Signals? A: No. Rate Radar Signals (competitor price movements and availability changes) are available to all tiers. Forecaster Signals (revenue category changes) require the Predict tier, which includes the full Beacon forecasting platform. Q: Is Signals included in my plan or does it cost extra? A: Rate Radar Signals are included with every plan at no extra cost. Forecaster Signals are included with the Predict tier. There are no add-on charges for Signals. --- ## Events — Local Event Intelligence URL: https://getbeacon.cloud/events Events is the local event intelligence module within the Beacon platform. It automatically tracks concerts, festivals, conferences, sporting events, public holidays, and school holidays near each property, and feeds this data directly into the Forecaster for event-aware pricing predictions. Hotels can also add their own events (weddings, private functions, corporate bookings) alongside automatically tracked local events. Everything that affects demand lives in one calendar. Key differentiator: Events is not just a calendar. It is a data input to the Forecaster. When an event exists on a future date, the Forecaster adjusts predicted occupancy and revenue based on historical event performance, day-of-week patterns, and event combinations. The model gets smarter every year. ### Features - Automated local event tracking from ticket platforms, venue websites, and public event databases - Custom per-property event source configuration during onboarding - Hotel event management (weddings, functions, conferences) via simple add/edit form - Direct Forecaster integration for event-aware predictions - Historical event performance memory that compounds year over year - Cross-module event visibility in Pricing, Rate Radar, Signals Hub, and Daily Overview - Monthly calendar view and chronological list view - Category filtering and multi-day event spanning ### Cross-Module Visibility Events appear across the entire Beacon platform: - Pricing: event count badges on date cells with hover to see event names - Rate Radar: event indicators on the calendar helping explain competitor rate changes - Signals Hub: event context alongside AI-generated pricing signals - Daily Overview: full event list with category icons and colour-coded badges - Forecaster: events influence forecast numbers and provide context for performance signals Available on the Predict tier (£5/room/month plus Rate Radar at £91/month). ### Events FAQs Q: What is Events? A: Events is Beacon's local event intelligence module. It automatically tracks concerts, festivals, conferences, sporting events, public holidays, and school holidays near your property. Hotels can also add their own events like weddings, private functions, and corporate bookings. Everything that affects demand lives in one calendar. Q: How are events tracked automatically? A: During onboarding, Beacon's team works with your hotel to identify the local venues and event types that drive your demand. Beacon then monitors ticket platforms, venue websites, public holiday databases, and regional event calendars. New events are added to your calendar as they're announced. Q: Can I add my own hotel events? A: Yes. Weddings, private functions, corporate events, and anything else that affects your hotel's demand can be added through a simple form. These sit alongside automatically tracked local events, giving you the full demand picture for every date. Q: How does Events integrate with the Forecaster? A: Event data feeds directly into forecast calculations. The Forecaster checks historical performance for similar events and adjusts predicted occupancy and revenue accordingly. A Saturday arena concert generates a different forecast adjustment than a Tuesday conference. The model learns these patterns over time. Q: Which events can be tracked? A: Any event type that affects your property's demand. Common categories include concerts at nearby venues, exhibitions and conferences, sporting events, festivals, public holidays, and school holidays. Event sources are configured per property, so you only see what's relevant to your hotel. Q: Can I see events in other Beacon modules? A: Yes. Event badges appear in the Pricing table, the Daily Overview, the Rate Radar calendar, and the Signals Hub. You always have demand context, regardless of which module you're working in. Q: Which plan includes Events? A: Events is included with the Predict tier, which includes the full Beacon platform: Rate Radar, Pricing, Explorer, Events, and Forecaster. The Predict tier starts at £5 per room per month plus Rate Radar at £91/month. --- ## Forecaster — Bespoke Hotel Demand Forecasting URL: https://getbeacon.cloud/forecaster Forecaster is the demand and revenue forecasting module within the Beacon platform. It builds a unique forecasting model for every hotel, trained exclusively on that hotel's own booking history. Day-of-week patterns, seasonality, event impact, booking velocity, and Groups rhythm are all learned from the property's own data, not an industry template. The forecast updates in real time as bookings are created, modified, or cancelled. Every future date is classified into one of five forecast categories based on how its forecast revenue compares to budget. ### Key Differentiators - Every hotel gets its own model, trained only on its own historical performance. - Real-time updates on every booking. No overnight batch processes. - Event-aware: applies or subtracts the learned uplift for each event type at your specific property. - Four-segment modelling (Transient, Corporate, Groups, Wholesale) combined into per-date totals. - Groups use a separate weekly-cycle model (W1-W52) because group bookings don't follow a daily pace curve. - High and low confidence flags on every forecast date. - Feeds signals into Pricing and the Signals Hub when a date's category changes. ### Features - Bespoke hotel forecasting model trained on each property's own history - Real-time forecast updates on every booking, modification, and cancellation - Event-aware predictions with property-specific event impact - Four-segment modelling: Transient, Corporate, Groups, Wholesale - Five-category forecast classification: Strong, Ahead, On-track, Soft, Behind - High and low confidence transparency on every forecast date - Tracker, Detail, and Budget workspaces - Budget management with bulk operations and populate-from shortcuts ### Five Forecast Categories Every future date sits in one of five categories based on how its forecast revenue compares to budget: 1. STRONG: Significantly ahead of budget. Comfortably beating target. Protect the rate. Discounting is leaving money on the table. 2. AHEAD: Modestly ahead of budget. Tracking above target. Hold the rate and monitor pace. 3. ON-TRACK: Performing as expected. Roughly where you planned to be. No corrective action needed. 4. SOFT: Revenue below, occupancy holding up. A rate problem, not a demand problem. Guests are booking, just not at the right price. 5. BEHIND: Revenue and occupancy both below. Demand and value are both weak. Highest priority for corrective action: rate reduction, promotion, or channel activation. When a date moves between categories, Forecaster fires a signal into Pricing and the Signals Hub so rates stay in step with demand. ### Event-Aware Predictions Forecaster learns the occupancy and revenue impact of each event type at each property. When a future date has an event, Forecaster applies the learned uplift. When the projected-from date had an event and the future date doesn't, Forecaster subtracts the learned uplift so the forecast reflects reality. Event data feeds in from the Events module. Worked example: if last year's Thursday 7 August (concert at a nearby venue) sold out at £220 ADR, a generic forecasting tool might project 100% occupancy for this year's Thursday 6 August with no event. Forecaster subtracts the concert's learned uplift and arrives at a realistic 74% occupancy for that specific date based on current projected demand. ### Segment-Level Forecasting Transient, Corporate, Groups, and Wholesale are forecast separately, then combined into the total for every future date. Groups don't follow a daily pace curve: group bookings cluster around conferences, weddings, and exhibitions, so Forecaster models them separately using a weekly-cycle (W1-W52) approach. Available on the Predict tier (£5/room/month plus Rate Radar at £91/month). ### Forecaster FAQs Q: How is Forecaster different from other hotel forecasting tools? A: Most forecasting tools apply one industry-wide model to every property. Forecaster builds a model for each hotel, trained only on that hotel's own historical performance. Day-of-week patterns, seasonality, event impact, booking velocity, and Groups rhythm are all learned from your property's data, not an industry template. Q: What are the 5 forecast categories? A: Every date is classified into one of five categories based on forecast revenue vs budget. Strong: significantly ahead of budget. Ahead: modestly ahead of budget. On-track: performing as expected. Soft: revenue below, occupancy holding up. A rate problem, not a demand problem. Behind: revenue and occupancy both below target. When a date moves between categories and a new optimal price is available, Forecaster fires a signal into Pricing and the Signals Hub. Q: How does Forecaster handle events? A: Forecaster learns what each event type is worth at your hotel. When a future date has an event, Forecaster applies the learned uplift. When a projected-from date had an event and the future date doesn't, Forecaster subtracts it so the forecast reflects reality. Event data feeds in from the Events module. Q: Why does Forecaster model Groups differently from Transient? A: Group bookings cluster around conferences, weddings, and exhibitions. They don't follow the daily pace curve that Transient bookings do, so Forecaster models them separately. Q: How does Forecaster know when it is less confident? A: Every forecast date carries a high or low confidence flag. Low-confidence means Forecaster has less data to work from, either booked rooms or historical matches. You know when to trust the forecast and when to apply your own judgement. Q: Which plan includes Forecaster? A: Forecaster is included with the Predict tier, which includes the full Beacon platform: Rate Radar, Pricing, Explorer, Events, and Forecaster. The Predict tier starts at £5 per room per month plus Rate Radar at £91/month. Pricing starts at £291 per month for a 40-room hotel; smaller properties can get a custom quote. --- ## Plans & Pricing ### Essential (Rate Radar) Price: Free for 7 days, then £99/month (GBP) / $129/month (USD) / €119/month (EUR). Monthly or annual billing (pay 11 months, get 12 with annual). Includes: Track up to 6 properties (you + 5 competitors), 365 days auto-updated daily plus 3 extra updates a day, Rate Parity Monitoring, Market Signals, availability alerts, promotion visibility, Room and Rate Type Monitoring, Room Mapping, 30-day pricing history, live in minutes (no sales call). ### Clarity (Rate Radar + Explorer) Price: £2.50/room/month plus Rate Radar at £91/month (GBP) / $4/room/month plus Rate Radar at $118/month (USD) / €3/room/month plus Rate Radar at €109/month (EUR). Clarity is a 12-month contract billed monthly; the Rate Radar price already reflects the annual commitment. From £191/month for a 40-room hotel; e.g. 60 rooms = £241/month. Custom quotes below 40 rooms. Includes everything in Essential, plus: live revenue, ADR, RevPAR and occupancy tracking, revenue views (Gross, ex. tax, or ex. tax & commission), AI Insights, budget vs actuals tracking, CSV exports. ### Insight (Rate Radar + Pricing + Explorer) Price: £4/room/month plus Rate Radar at £91/month (GBP) / $6/room/month plus Rate Radar at $118/month (USD) / €5/room/month plus Rate Radar at €109/month (EUR). Insight is a 12-month contract billed monthly; the Rate Radar price already reflects the annual commitment. From £251/month for a 40-room hotel; e.g. 60 rooms = £331/month. Custom quotes below 40 rooms. Includes everything in Clarity, plus: push optimised rates to your PMS, dynamic pricing rules, team pricing log with full audit trail. ### Predict (Full Platform) — Most Popular Price: £5/room/month plus Rate Radar at £91/month (GBP) / $7/room/month plus Rate Radar at $118/month (USD) / €6/room/month plus Rate Radar at €109/month (EUR). Predict is a 12-month contract billed monthly; the Rate Radar price already reflects the annual commitment. From £291/month for a 40-room hotel; e.g. 60 rooms = £391/month. Custom quotes below 40 rooms. Includes everything in Insight, plus: local event calendar updated automatically, demand and revenue forecasting with segment detail, budget management, Forecaster Signals (Advanced), Intelligent pricing suggestions, and Group pricing calculator. ### Enterprise Full platform with custom pricing for larger properties and groups. Includes volume discounts, dedicated account manager, SLAs and priority support, custom integrations. ### Plans FAQs Q: How long is the free trial? A: Rate Radar comes with a 7-day free trial. No credit card required. You get full access to competitor rate monitoring, parity alerts, and Signals. Q: What happens when the trial ends? A: You'll be prompted to subscribe to continue using Rate Radar. If you don't, your account is paused. No charges, no data loss. Q: What payment methods do you accept? A: Rate Radar is billed through Paddle. Pay in your local currency. Clarity, Insight and Predict are billed via Stripe; they are 1-year contracts billed monthly. Invoice billing available for Enterprise. Q: Do you offer annual billing? A: Rate Radar can be billed monthly or annually (pay 11 months, get 12 with annual). Clarity, Insight and Predict are 1-year contracts billed monthly via Stripe. Q: Is there a minimum property size? A: Standard per-room pricing for Clarity, Insight and Predict applies to properties with 40 rooms or more. If your hotel has fewer than 40 rooms, get in touch and we'll put together a custom quote. Q: Can I cancel anytime? A: Rate Radar can be cancelled anytime from your account settings. Clarity, Insight and Predict have a 12-month minimum term. Q: Which PMS systems does Beacon support? A: Beacon is fully integrated with Mews via the Mews Marketplace (https://www.mews.com/en/products/marketplace/beacon-rate-radar). Other PMS providers are supported through private integrations. Get in touch to discuss. Rate Radar works without any PMS connection. Q: How long does setup take? A: Rate Radar is ready in minutes. Just enter your hotel and competitors. For Clarity, Insight and Predict, your account is ready straight away but connecting your PMS can take a few days depending on your provider. Q: Is my data secure? A: Yes. All data is encrypted in transit and at rest. We use industry-standard security practices and never share your data with third parties. Q: Do you offer API access? A: API access is available on Enterprise plans. Get in touch to discuss your integration requirements. Q: Can I upgrade or downgrade my plan? A: Yes, you can switch plans at any time. Upgrades take effect immediately. Downgrades apply at the end of your current billing cycle. Q: What happens to my data if I downgrade? A: Your data is always retained. If you downgrade, you'll lose access to higher-tier features but your historical data remains available if you upgrade again. Q: Do you offer multi-property pricing? A: Yes. Each property is billed individually, but we offer volume discounts for groups managing multiple hotels. Contact us for a tailored quote. --- ## About Beacon Beacon is built by Beacon Info Tech Limited, a UK-based hotel technology company. The platform is designed for the way hotels actually work. Built around the problems hotels face every day. Contact: sales@getbeacon.cloud | support@getbeacon.cloud Website: https://getbeacon.cloud YouTube: https://www.youtube.com/@BeaconForHotels ## Beacon Journal Practical articles for hoteliers on the numbers behind every decision, from the Beacon team. ### What the best hotel rate shopper actually does URL: https://getbeacon.cloud/blog/best-hotel-rate-shopper Published: 2026-09-03 How to choose a hotel rate shopper in 2026: where the price comes from, how far and how often it looks, what it notices, and what it should cost. ### What cancellations actually cost your hotel URL: https://getbeacon.cloud/blog/cancellation-costs Published: 2026-09-03 A cancellation at 60 days costs nothing. At 60 hours it costs the room. How to split cancellation revenue into kept and lost, and the policies that cut it. ### A competitor just dropped their rates. Should you follow? URL: https://getbeacon.cloud/blog/competitor-rate-drops Published: 2026-09-03 When to match a competitor's rate drop, when to hold your price, and how to decide in minutes. A practical framework for independent hotels. ### Gross, net, or net of commission: why your channel report is lying to you URL: https://getbeacon.cloud/blog/gross-vs-net-revenue Published: 2026-09-03 One £100 booking can land in your PMS as £80 or £68 depending on the source's billing model. The three revenue views that make source comparisons honest. ### The discounts OTAs show guests but never show you URL: https://getbeacon.cloud/blog/hidden-ota-discounts Published: 2026-09-03 Hidden OTA discounts show guests prices you never set. Two shoppers can see two different rates for the same room. How partner offers work, and how to catch them. ### The occupancy trap: why a full hotel can still lose money URL: https://getbeacon.cloud/blog/occupancy-trap Published: 2026-09-03 Occupancy is the easiest hotel metric to buy and the worst one to chase. How RevPAR keeps the real score, with a worked example for a 60-room hotel.