Hotel Analytics SoftwareReal-time hotel analytics.
From bookings to insights.

Explorer is Beacon’s real-time reporting for hotels. It connects to your PMS and shows room and ancillary revenue, bookings, sources and segments, updated seconds after a booking is made, changed or cancelled. AI Insights on every page analyses the figures and brings out the positives, observations and concerns, so nothing important stays hidden in the reports.

Explorer connects directly to your PMS. Data updates in real time as bookings are made, modified, or cancelled. No booking exports, no manual imports, no overnight batch processes.

Gross (inc. tax) shows what the guest paid, adding back any commission taken before payment so every source compares fairly. Net (ex. tax) shows what your PMS recorded, after tax and any commission already deducted. Net (ex. tax & com) shows your room profit: what you keep after tax and all commission, including commission invoiced once the guest has checked out.

Every Explorer page includes a built-in AI Insights panel. It analyses your booking data for that page and organises the findings into three categories: Positives (growth and wins), Observations (patterns and context), and Concerns (anomalies and risks). Each insight includes a headline, a key metric with comparison, and a plain-language recommendation.

Yes. AI Insights only receives anonymised booking figures, such as rooms sold and revenue. Guest details, your hotel’s name and its location are never sent, and the AI providers don’t use what they receive to train their models.

Explorer includes 9 analytical pages: Overview (executive summary dashboard), Sources (booking mix and commission analysis), Segments (guest type breakdown), Length of Stay (stay pattern analysis), Lead Time (how far in advance guests book), On-The-Day (same-day booking analysis), CXL Income (fees and non-refundable charges kept from cancellations and no-shows), CXL Loss (revenue lost to cancellations and no-shows that could not be charged), and Budget (tracking against your uploaded budget).

Download the CSV template for the year, add room nights, ADR and product revenue for each month and segment, and upload it back. Explorer checks the file and flags any problems in plain English before saving. Re-upload at any time to replace the budget for that year.

Yes. Segment groups let you roll messy PMS segments into clean reporting lines, and your budget uses those same lines. Any segment you leave ungrouped reports under its own name.

Yes. Compare against any date range, not just last year. Comparisons are always day-of-week matched, so a Monday compares with a Monday. Every metric shows the percentage change, green when the change is good for you and red when it isn’t.

Yes. Every report can be exported. Download the data for your own offline analysis or to share with stakeholders.

Explorer is included in three tiers, each a 1-year contract billed monthly. Clarity includes Explorer and Rate Radar: £2.50 per room per month plus Rate Radar at £91/month, from £191 per month for a 40-room hotel. Insight adds Pricing at £4 per room per month, and Predict adds Events and Forecaster at £5 per room per month, both plus Rate Radar at £91/month. Smaller properties can get a custom quote.

Stay date shows performance by the nights guests stay, including future bookings. Creation date shows it by the day each booking was made, so you can see what sold this week. Switch between them on every Explorer page.